Тест «BUSINESS LETTER FORMAT»

ответы на тест выделены красным и в конце таблица с ответами

1. The salutation “…” is the way to open a letter to a married woman.

a. Dear Madam b. Dear Mr Smith c. Dear Ms Smith d. Dear Mrs Smith

2. The salutation “Dear Sirs” is the way to open a letter to a … .

a. man b. woman c. company d. friend

3. Business letters don’t usually open with … .

a. Dear Sirs b. Dear Mr Jibe c. Dear Mr John d. Dear Michael

4. When writing business letters use a simple but … style of language.

a. polite b. gracious c. rude d. well-bred

5. … slang, colloquialisms and old-fashioned phrases.

a. catch b. evade c. avoid d. avert

6. The use of a computer would give a wrong impression in a letter of … .

a. convenances b. convection c. convalesce d. condolence

7. The inside address can not contain the following “…”.

a. Mr John Smith b. Mr J.E. Smith c. Mr Smith d. Sir John Brown

8. Complimentary close appears below the … paragraph.

a. third b. last c. first d. next

9. Blocked letters tend to put the close … the … .

a. in / middle b. in / centre c. on / right d. on / left

10. Place you signature … the complimentary close.

a. under b. above c. on the right d. in

11. The … immediately draws attention to the topic of the letter.

a. subject title b. address c. close d. signature

12. … type your name after your handwritten signature.

a. rarely b. often c. never d. always

13. … are usually written below the sender’s address or the printed letterhead.

a. signatures b. references c. closes d. titles

14. The … is placed below the inside address and above the salutation.

a. reference b. close c. attention line d. subject title

15. The … is placed below the salutation and above the body.

a. reference b. close c. attention line d. subject title

16. The … is written at the very bottom of the letter.

a. postscript b. reference c. address d. subject title

17. The abbreviation “c.c.” stands for … .

a. core carbon b. core copy c. copy carbon d. carbon copy

18. The term “plc” stands for public limited … .

a. corporation b. campaign c. campany d. company

19. The abbreviation “Enc” stands for … .

a. encore b. encode c. enclosure d. enclave

20. The abbreviation “p.p.” means … .

a. in honour b. on behalf of c. for the sake d. pay proof

21. Thank you for your letter dated … 8 February.

a. – b. on c. of d. with

22. Thank you for your letter … 8 February.

a. – b. on c. of d. with

23. We received your letter … 8 February.

a. – b. on c. at d. with

24. I must insist, …, that you refund at least 10% of our money.

a. herefore b. therefore to c. therefore d. wherefore

25. I am writing to complain … your Tour 5210 to Mexico.

a. about b. for c. with d. at

26. I am writing … reference to you letter.

a. on b. – c. with d. at

27. … to our telephone discussion, I am pleased to inform you that.

a. Further b. After c. Following d. Herewith

28. We look forward to … your order.

a. received b. receive c. receiving d. receipt

29. Thank you for your letter … our order.

a. concern b. concerned c. concerning d. concerns

30. We must … for the delay in shipping this order.

a. apologize b. sorry c. excuse d. forgive

31. … we hear from you within seven days, we will be forced to take legal action.

a. Until b. Unless c. Untill d. Unles

32. We acknowledge with thanks … of your letter.

a. received b. receive c. receiving d. receipt

33. Please … me if you need any further information.

a. pay b. refer c. connect d. contact

34. Please … me know if you need any further information.

a. let b. force c. ask d. beg

35. I am … to inform you about the rise in interest rates.

a. delighted b. delightful c. delighting d. delight

36. ‘…’ is normally only used for bad news.

a. Due to b. Owing to c. As a result of d. Because of

37. We … be grateful if you could deliver the order.

a. could b. would c. must d. can

38. I should like to … that we have already paid for these cabinets.

a. reprimind b. remained c. reprimand d. remind

39. It was … pleasure to have dinner with you last Thursday.

a. a b. no c. any d. some

40. A very large part of the business of the world is conducted by means of … .

a. slang b. messages c. correspondence d. parcel post