1) Read and translate the text №1 and fulfill the tasks in points A and B.
A. Match sentences a-g to gaps 1- 7 in the text.
a. Can managers act with confidence in their actions leading to improvement?
b. Once we discovered these ideas we were on our way.
c. My advice to anyone using the BEM is start with processes.
d. By improving the ‘how’, it is argued, improved results - the ‘what’ - will follow.
e. What is the Business Excellence Model?
f. However, when we questioned what we had been achieving, the bottom-line benefits were not obvious.
g. How does the Model work?
B. Scan the text given below and find synonyms for these words.
goal / aim =
benefit / avail =
credible / reasonable =
guidance / administration =
influence / initiative =
understanding / practice =
flaw / breach =
merit / worth =
operation / execution =