Профессиональный английский язык 1 Росдистант Ответы на Part 1-3 и Test 1-3
Тесты были сданы в 2024 году.
Представлены ответы на Part 1-3 и Test 1-3 по предмету "Профессиональный английский язык 1" для студентов Росдистант.
Вопросы по каждой части отсортированы в алфавитном порядке.
ВНИМАНИЕ! Ответы на Final Task здесь не представлены. Покупайте работу, только убедившись, что ваши вопросы совпадают с представленными ниже. Для этого рекомендую сначала запустить тест и сверить хотя бы несколько вопросов.
Module 1. Job-Hunting
- Part 1. Research Your Future Employer
- Part 2. Resume
- Part 3. Grammar Point
- Test 1
Module 2. Job Interview
- Part 1. Preparing for an Interview
- Part 2. Mock Interview
- Part 3. Negotiate Your Salary
- Test 2
Module 3. Writting In Business Communication
- Part 1. Instant Messaging At Work
- Part 2. Email Communication At Work
- Part 3. Grammar Point
- Test 3
Module 1. Job-Hunting
Part 1. Research Your Future Employer
A person or organization that employs people - … .
· an employee
· an employer
· a customer
· a maintain
· training
Decide if the statements are true or false according to the text.
· The site included its own hotels and test track.
· The factory was built in less than fifty years by over 85,000 workers.
· The factory was estimated cost equivalent to 820 million British pounds.
· From 12.1999 to 08.2020, AvtoVAZ sold Niva cars with Chevrolet branding.
· AvtoVAZ is Russia’s largest carmaker that has got 90 miles assembly lines.
· In 1966 the new AvtoVAZ car factory was built on both banks of the Volga River.
· AvtoVAZ has got and a shop floor area of 22 million square feet.
· R&D department of AVTOVAZ allows to carry out a complete development of the car.
Department which hires new employees and organizes training - … .
· Marketing
· Production
· Research and Development (R&D)
· Human Resources (HR)
Match between a sentence and a missing word or expression.
· … hires new employees and organizes training.
· “What … did you do at York?” – “Geography.”
· … is English, and he is an Englishman.
Match between a sentence and a missing word or expression.
· The company’s simple strategy is to focus on … .
· I’m very lucky - I love my job and my chief is the ideal … .
· If any … needs to take time off, he should contact the Human Resource Department.
Match the departments with their responsibilities.
· arranges artwork
· promotes products or services
· maintains the company’s computer systems
· makes products
· deals with the company’s accounts
· buys products or services for the company
· sells to customers
· hires new employees and organizes training
· invents and develops new products
· executive / general director
The process of discussing something with someone in order to reach an agreement with them - … .
· a flagship
· negotiations
· a manufacturing
· assembly lines
· cost
To design and/or create something that has never been made before - … .
· to promote
· to invent
· to maintain
· to arrange
· to deal with
Module 1. Job-Hunting
Part 2. Resume
Decide if the statements about Johnson are true or false.
· Johnson studied at the philological faculty of Moscow State University.
· Johnson joined the Volvo, where he served as the design director.
· During the MIAS AvtoVAZ presented the new SUV Lada Xray designed by Johnson.
· Johnson wants to develop the Russian car industry.
· Johnson is from Poland.
· In November Johnson came to Russia to work for AVTO VAZ.
How long did he continue designing cars for them?
· Nearly 18 years
· Nearly 28 years
· Nearly 8 years
Match between a sentence and a missing word or expression.
· He filled in the application form and … an interview.
· You should include employees in decision-making at … .
· It creates a very bad impression if you’re late for … .
Match between a sentence and a missing word or expression.
· His boss asked him to … of the office for a few days while she was away.
· Sometimes you will be required … an application.
· Do you want me … some coffee?
Match between a sentence and a missing word or expression.
· I’m … a job which will enable me to develop my skills.
· She is … for a job with an insurance company.
· Please … in your name, age, and occupation.
Match between a sentence and a missing word or expression.
· Past … can be taken into account.
· He … a living as a self-employed consultant.
· How much do you … ?
Match between a sentence from the interview and a missing word or expression
· Now Lada’s … is an Englishman Steve Johnson.
· We met him at the recent … where Lada XRAY was the star of the show.
· Can you please …, about your background.
· Yeah, sure, and I … at Coventry University automotive design, back in the mid-80s.
· From there I … where I spent nearly 18 years designing cars for them.
Match between a sentence from the interview and a missing word or expression
· Then back in 2005 I moved to Sweden … the role as Volvo’s design director.
· And last year in October I … now to Russia.
· I came here … AVTO VAZ and the LADA brand as their design director.
· I try to help turn around … .
Place information in the required fields of the form
· Christopher Morgan
· 22 May 2002
· 177 Great Portland Street, London W5W 6PQ
· Spanish – C2, Chinese – A1, German – A2
· System analyst
· Web Developer (2020 – present) Cooperate with designers to create clean interfaces
· Manager (2015 – 2020)
· Cambridge University; awarded a master’s degree in 2015 –2021
· Project management, Strong decision maker, Complex problem solver
· References available on request
Read the sentences and type in a word or expression from the list.
1. She takes her … as a top manager very seriously.
2. We like our employees to have a broad range of …, not just good qualifications.
3. I don’t think she has … for the job (= enough knowledge and skill for it).
4. His boss asked him to take … of the office for a few days while she was away.
5. Bill is a … employee.
6. No formal qualifications are required for the work - you’ll get … training.
7. Sometimes you will be required to fill in … which will be used to select candidates for interview.
8. With this …, Jorge’s responsibilities will be increased.
9. What’s our … for this morning?
10. We will let you know about any … jobs at the branch.
Sort the Johnson fact cards according to “Mentioned or Not Mentioned in the Video”.
· The name Lada XRAY has two meanings.
· An Xray - is an abbreviation (X - crossover class, Recreation, Activity, Youth)
· Now Steve Johnson is Vice- President of AVTOVAZ JSC for design.
· Then Steve Johnson joined Mercedes-Benz.
· Steve Johnson studied automotive design at Coventry University in the mid 80s.
· Johnson introduced the updated logo of “AvtoVAZ” at the “Auto World”.
· An Xray - a form of electromagnetic radiation.
Suitable in amount or quality compared to something else - … .
· to seek
· to commensurate
· to provide
· to submit
· to cater for
The Company seeks … with … (preferably …), who is willing …, can … communicating with people, ready to make major contributions to the organization. The Company is now opening a new … .
missing words
1. a master’s degree
2. be in charge of
3. a university degree
4. a creative person
5. subsidiary
6. to take on challenging tasks
· 4, 3, 1, 6, 2, 5
· 4, 1, 3, 6, 2, 5
· 1, 3, 4, 2, 6, 5
· 1, 3, 4, 6, 2, 5
The person will … extensively all over the country and … various kinds of situations. Salary … with ability and experience. … essential. … should be submitted to the Company Cambridge.
missing words
1. commensurate
2. handle
3. driving license
4. application and resume
5. be required to travel
· 5, 2, 1, 3, 4
· 3, 2, 1, 5, 4
· 5, 1, 2, 3, 4
· 5, 2, 1, 4, 3
To be engaged - … .
· to pursue
· to launch
· to be in charge of
· to be involved
To have control or responsibility for someone or something - … .
· to take on
· to begin to have
· to be in charge of
· to be required to
· to deal with
· to handle
What country did Johnson move to in 2005?
· To France
· To USA
· To Sweden
What model did Steve Johnson design for AVTO VAZ according to the interview?
· design director
· production director
· sales director
What was the company he started working for?
· For Volkswagen
· For AVTO VAZ
· For Mercedes-Benz
What year did he graduate from the university?
· In 2000
· In the mid-80s
· In the mid-90s
What’s Johnson’s nationality?
· Russian
· Englishman
· Frenchman
What’s Johnson’s role at the exhibition?
· Lada’s design director
· Lada’s marketing director
· Lada’s production director
When did he move to Russia?
· in October 3 year ago
· last year in October
· these year in October
Where did Steve Johnson study?
· At Cambridge University
· At Coventry University
· At Togliatti State University
Where does the interview take place?
· AVTO VAZ
· Product exhibition
· Automotive exhibition
Module 1. Job-Hunting
Part 3. Grammar Point
Look at the sentence about Steve and make the questions.
· Use When to ask a question about the highlighted text.
I moved to Sweden in 2005.
· Use Who to ask a question about the highlighted text.
I worked for Volvo in 2010.
· Use Who … for? to ask a question about the highlighted text.
Last year in October I came to Russia to work for AVTO VAZ.
· Use Why to ask a question about the highlighted text.
Last year in October I came to Russia to work there.
· Use Did you to ask a question about the highlighted text.
I studied at Coventry University automotive design.
Make the sentence negative.
· Johnson was from Poland.
· In October, 2011 he came to Germany to work for Volkswagen.
· The man wanted to develop the Poland car industry.
· He studied at the philological faculty of Moscow State University.
· Steve joined the Honda, where he served as the design director.
· In 2002 during the Moscow International Automobile Salon AvtoVAZ presented the new SUV Lada Xray designed by Steve.
Match the verbs with their Past Simple forms.
· was (were)
· felt
· went
· sold
· told
· kept
· got
· did
Type the parts of the sentence in the correct order in the Passive form to build the sentences.
· Jorge’s / With / will / responsibilities / increased/ this promotion, / be
· will / an application / Sometimes / be / to fill in / you / required
· In / was / on the left / car factory / the new / built / bank / of the Volga River / AVTOVaz / 1966
· form / She / asked / questions / was / on her application / two
· is / it / for its flagship / vehicles / known / Why / series / of Lada
Use Wh-question words to build the questions.
· did Steve Johnson study?
· did he get?
· did he graduate from the university?
· he started working for?
· did he continue designing cars for them?
· did Johnson move to in 2005?
· was his job there?
· did he move to Russia?
Module 2. Job Interview
Part 1. Preparing for an Interview
Match between a sentence and a missing word or expression.
· Application and resume … to the Company
· She can … of communicating with people
· Salary … with ability and experience
· The Company seeks a creative person with a …
· They employed him because of his reputed skill … with the press
· My secretary will phone you to … a meeting
· I’m looking for a job which will enable me to … my skills
Match between a sentence and a missing word or expression.
· We got two weeks of … training on how to conduct interview.
· Some of their employees do not have … insurance
· I … several projects which helped the company to grow significantly
· I was responsible for … the implementation of our new product
· I … on my ability to adapt to new situations quickly
· One of my main responsibilities was to … a team of customer service representati
· One thing that … apart is my ability to quickly understand complex processes
Match the expression and its use.
· to be honest and realistic about expectations
· to provide an overview of a candidate’s background
· to list skills in a covering letter … to meet the criteria for the post
· to be very specific about demonstrating skills
· to demonstrate relevant experience
Match the expression and its use.
· to have enthusiasm for the role
· to demonstrate experience relevant to the position
· to talk about your background
· to settle down quickly
· to have an element of confidence
Match the words and the meaning.
· An agreement in which you pay a company money; they pay your costs if you have an accident
· An injury that is caused by an accident at work
· Time allowed away from work for holiday, etc. during which you receive your normal pay
· Time away from work because of illness
· One of a group of people who work together
· Education below the level of a university degree for people who have left school
· Something that is done in-house is done within an organization or business by its employee
Match the words and the meaning.
· Having skill and knowledge because you have done something many times
· Practical skill and knowledge
· Be able to be trusted or believed
· An amount of something that you do not use or spend (e.g. time, money, etc.)
· Be able to change or be changed easily according to the situation
· If someone is available, they are not busy and therefore able to do something
· To test something in a formal way to discover how effective or suitable it is
Match the words and the meaning.
· Job that takes a lot of your time
· A job that continue a long time into the future
· An advantage or something extra (money or goods), that you are given because of your job
· An advantage (a sick pay), that employees receive from their employer in addition to money
· The money earned by an employee, esp. when paid for the hours worked
· A fixed amount of money agreed every year as pay for an employee (every month)
· The act of leaving your job and stopping working, usually because you are old
Match the words with the definitions.
· always putting a lot of effort and care into your work
· the duty that you have because of your job or position
· a list of the times when events are planned to happen
· the process of getting knowledge or skill from doing, seeing, or feeling things
· the power or skill needed to do something
Match the words with the definitions.
· Be able to change or be changed easily according to the situation
· Be able to be trusted or believed
· An advantage or something extra that you are given because of your job
· A collection of non-wage compensation that supplements an employee’s salary
· A fixed amount of money agreed every year as pay for an employee
Match the words with the definitions.
· Practical skill and knowledge
· Time away from work because of illness
· One of a group of people who work together
· Job that takes a lot of your time
· A job that continue a long time into the future
Match the words with the definitions.
· the act of raising someone to a higher or more important position or rank
· able to be obtained, used, or reached
· to be responsible for controlling or caring for something
· the process of learning the skills you need to do a particular job or activity
· a form that you complete in order to apply for a job, a place on a course, etc.
Read the sentences and type in a word or expression from the list.
1. … to develop and demonstrate my true potential.
2. My … speak for themselves.
3. … whatever I do, they would be lucky to have me working in their company.
4. There may be people with better qualifications and experience, but no one is more … than me.
Read the sentences and type in a word or expression from the list.
1. I believe that my extensive knowledge of the industry and my unique management style … the other candidates
2. I believe I have what it takes to … this role.
3. I was able to quickly … an emergency plan to deal with the crisis.
4. I managed to … turnover by eight percent in my first three months in the role.
5. Another key strength of mine is my ability to quickly … complex technical problems
6. I am convinced that I can … the future success of your company.
7. I … keeping my skills up to date and that’s why I regularly take part in different training programs.
8. I … the implementation of our new crm system.
Read the sentences and type in a word or expression from the list.
1. I closed … . They’ll close the deal.
2. She decided to … more direct measures.
3. Would you be willing to take … ?
4. Look, it’s my job to … risks, but not yours.
5. He’s always supported me in … .
6. I closed a huge deal. They’ll … the deal.
7. Aren’t you supposed to help me to … my personal goals?
8. Okay, let’s concentrate on … .
9. I am trying to … a company.
10. A good chief … employees in activities where they interact with each other.
Read the sentences and type in a word or expression from the list.
1. I’m a very … manager.
2. It is necessary to share knowledge through … .
3. My schedule is … .
4. I remember my first big … for a job well-done.
5. The company offers a generous … that includes private healthcare.
6. He has never demanded raise in … or better working conditions.
7. What is the normal … age in this country?
8. Nobody sells him … first year.
9. Mark broke his leg yesterday, so he’s taken … .
10. Our company has an … scheme our employees.
Read the sentences and type in a word or expression from the list.
1. The most important thing which … should know before joining a company or any industry is to go through the profile of the company or the job, known in & out of it, none of the stone should be left unturned.
2. During my time at The Charis Project, I had the opportunity … to both internal and external stake holders.
3. I learned that communication skills, and they are … in developing a successful organization.
4. I think I possess ….
5. I’m able to build … with my clients which is eventually the turning point, in order to drive them hiring the right candidate.
6. However, I hone … on a day-to-day basis.
7. I possess a wide range of excellent … that I learned from my previous jobs.
8. I possess strong problem solving skill and a wide range of … which I am able to applied to this new job.
9. I’m a fresher to the Company and I will try to apply the skill that I … during my college days.
Sort the cards by “True or False?” according to the above text.
· A candidate should demonstrating all skills and experience they have
· A cover letter should include the appropriate and very specific skills which
· You should not show your resume to the interweaver as it is boring and is not
· A candidate should not make mistakes on his application that is always viewed
· Is it important for candidates to ask the interviewer questions related to an
· A CV is more important than a cover letter to a recruiter because it actually
· It is okay for candidates to ask about the salary or salary banding at the in
Study the given expressions and sort them into blocks.
· In my first job I developed my computer skills.
· I have to follow company’s dress code.
· I possess excellent communication skills.
· I’m looking for a chance to develop and demonstrate my true potential.
· I can develop my strong technical skills.
· I believe that these skills are essential for leading teams.
· I learned this skill during my studies.
· In my first job at I was able to apply the skills I learned at university.
· A job procedure tells employees how to deal with a situation and when.
· I acquired excellent leadership skills, in my previous role.
· I’m so brilliant at whatever I do.
Module 2. Job Interview
Part 2. Mock Interview
Caroline has been at EDTech …
· for four years
· for three years
· for ten year
Caroline is a specialist in …
· capital management
· the technology sector
· conference diplomacy
Caroline majored in …
· graphic design
· literature
· history
Decide if the statements about Johnson are true or false.
· Hope to hear… you later.
· I am very motivated and full… ideas.
· Would you mind sharing an office… three other people?
· Would you mind working… weekends?
· My work contributed to the growth… the company’s new e-commerce business.
· What were your job responsibilities …your last job?
Decide if the statements about Johnson are true or false.
· I enjoy participating… day-to- day planning and execution.
· Could you start… two week’s time?
· My team was responsible… overseeing the implementation of our new crm system.
· I always identify any potential problems… they happen.
· Could you let me… soon as possible?
· I resolved an app defect and. the process was able to improve the app design.
· Thank you very much… your time.
· We are currently looking… a candidate for the position of Senior Manager.
Four years ago, Caroline worked …
· for a small HR services provider
· in a marketing company
· in both B2B and B2C sectors
Match between a sentence and a missing word or expression.
· I … myself a born leader
· I initiated … which helped the company to grow significantly
· One thing that … is my ability to quickly understand complex processes
· I’m able to … my technical skills
· I left … because I needed more hours
Match between a sentence and a missing word or expression.
· I do have … to detect and affect human emotion
· If anyone in this group is … , it’s you
· You’re busy, and I can’t change my … either
· He is a good man; he’s doing a job of …
· … can be taken into account during the interview
Match the missing words with the sentences.
· I always … before they happen and make changes or rotate when necessary.
· I am very … and full of ideas.
· What kind of … are you looking for, part-time or full-time, morning or evening?
· Looking for a ….
· I must say that your answers so far have been very … to me.
Match the missing words with the sentences.
· I started my … at a marketing company.
· I am …, friendly and hardworking.
· I am … for a better opportunity.
· What are your …?
· I am a … the technology sector.
Match the missing words with the sentences.
· I work with the … and methods.
· I take various online courses and … in international conferences.
· I was … my technical skills.
· I … my skills up to date.
· I believe that this role would give me the … to fully utilize my skills.
Match the missing words with the sentences.
· My work … the growth of the company’s new e-commerce business.
· We are currently looking for a candidate … Senior Manager.
· Third MatchI enjoy participating in day-to-day planning and ….
· I … a born leader.
· I have the ability to direct, organize and … .
Match the missing words with the sentences.
· What is your …?
· I worked for 10 years at EDTech in international ….
· In my previous role I … excellent leadership skills.
· One thing that … is my ability to quickly understand complex processes.
· Could you let us have your …?
Match the missing words with the sentences.
· What were your job responsibilities at your …?
· My team was responsible for … of our new crm system.
· I … which helped the company to grow significantly.
· I … and in the process was able to improve the app design.
· How did the final …?
Match the word/expression and its meaning.
· the process or activity of running a business, organization, etc
· producing strong feelings and emotions
· one’s day-to-day plans or timetable
· to motivate or animate, especially towards the accomplishment of a goal
Match the word/expression and its meaning.
· working permanently in or committed to a particular profession
· for a role performed as part of one’s job
· the process of moving an idea from concept to reality
· to look after and make decisions about, especially in a position of leadership
Match the words and expressions with their meaning.
· line of business
· to study or train in a specific field
· to acquire new information or skill
· a chance or possibility for progress or profit
· to work jointly on an activity or project
· to distinguish someone or something from the rest, typically with an identifying feature
Match the words and expressions with their meaning.
· someone who is new to a task or activity, or has only recently started
· having an obligation as part of one’s role
· to develop or perform work on something to improve it
· capable of being transmitted from one place or person to another one
· to proudly have or show off something
Match the words and expressions with their meaning.
· the opposite of full-time worker
· previous job
· product manufacture
· to find a solution to an issue or problem through reasoning
Match the words and expressions with their meaning.
· to start, activate or put into action
· having or showing ambition and a willingness to work hard towards achieving one’s goals
· to add a certain quality or feature to something
· to recognize problem
Put the questions of the interview in the order as they appeared.
1. Tell us a little about yourself.
2. What are your professional skills
3. Could you let us have your previous employer’s details?
4. What were your job responsibilities at your last job?
5. How did the final product turn out?
6. We are currently looking for a candidate for the position of Senior Manager.
7. Why should we choose you?
8. Why did you leave your previous job?
9. Would you mind working at weekends?
10. Would you mind sharing an office with three other people?
Put the words in the correct order to make typical interview questions.
· about yourself / me / Tell / personality / your / Describe
· mind telling / me more regarding / your qualifications / ? / Would you
· employer’s details / ? / have your previous / let us / Could you
· at your last job / ? / your job responsibilities / What were
· your current / leaving / company / ? / Why are you
· of a team / ? / work alone or as part / Would you prefer to
· conclude this interview / ? / anything before we / Would you like to add
Sort the sentences by “True or False?”.
· She loves creating and constantly improving new ideas and applications.
· Her work contributed to the growth of the company’s new e-commerce business.
· She resolved an app defect and the team was not able to improve the app design.
· Caroline will finish her last job by the two next weeks.
· Her team was responsible for overseeing the implementation of a new crm system.
· She left her last job under odd circumstances and don’t want to share the truth.
· Caroline doesn’t want to share an office with other people.
· The employer looking for a candidate for the position of Senior Manager.
· She is looking for, part-time job.
· Caroline is against to work at weekends.
Sort the sentences by type of preposition missing.
· I am a specialist …the technology sector.
· I take various online courses and participate… international conferences.
· One thing that sets me… is my ability to quickly understand complex processes
· I pride myself… keeping my skills up to date.
· I went to the University of California. And majored… graphic design.
· And… my previous role I acquired excellent leadership skills.
· I work …the latest technologies and methods.
· Well, in fact they are all included… my resume.
Sort the sentences by type of preposition missing.
· I possess a wide range of transferable skills, which can be applied …this job
· I would like to start… getting to know more about you.
· Hello, I’m a manager, my name is Paige. Glad… meet you.
· I worked… 10 years at EDTech in international business development.
· Tell us a little… yourself.
· I worked in a marketing company and now I am looking … a better opportunity.
Module 2. Job Interview
Part 3. Negotiate Your Salary
… - benefits, things that an employer offers in addition to salary to make them more attractive to potential employees (discounted memberships at local gyms, free healthy snacks on-site, child care, or different types of health insurance).
· Pay rise (raise)
· Overtime
· Perks
· Underpaid
· Bonuses
… - the amount that can be added to a salary.
· Overtime
· Perks
· Underpaid
· Commission
… - time off for the extra hours you worked.
· Pay rise (raise)
· Bonuses
· Time off in lieu
· Perks
Match between a sentence and a missing word or expression.
· … is an increase in your salary
· When you want more money for the work you do, you might ask your boss for a …
· … is a meeting you have with your boss to discuss your past performance and future goals
· … is the time that you spend working at your job after you’ve worked the normal hours
· … is time off for the extra hours you worked
· … is you are not paid enough for the work you do
Match between a sentence and a missing word or expression.
· … is the amount that can be added to a salary
· … is an extra amount added to your salary
· … is benefits, things that an employer offers in addition to salary
· … is performance appraisal
· If an employee needs some of his wages paid before the usual pay day, he might ask for an
· An extra payment made in addition to a normal payment is called a …
Match the term and definition.
· … is take-home pay
· A … is money that is usually paid to an employee monthly on a regular basis
· Money that is removed from our earnings to pay for tax, etc, is called a …
· Time for which work is paid at twice the normal rate is called …
· … is another word for the money that people receive for working
· … is an adjective used to describe an employee’s earnings before tax have been removed
· … is an adjective used to describe an employee’s earnings after tax have been removed
Match the term and definition.
· … or CTC is the monthly or yearly salary without any deductions
· … are amounts of money that are taken away from your salary
· … is the amount you earn after tax and deductions
· … is an amount deducted from your gross salary and paid into a pension plan
· … is a long-term savings plan for your retirement
· A … helps people to save money for when they retire from work
· … is the whole salary for a 1-year period
Match the term and the definition.
· or CTC is the monthly or yearly salary without any deductions
· the amount of the employee’s salary after deducting tax, known as “take-home salary”
· amounts of money that are taken away from your salary
· an amount deducted from your gross salary and paid into a pension plan
· the amount you earn after tax; take-home pay
· the whole salary for a 1-year period
Module 3. Writting In Business Communication
Part 1. Instant Messaging At Work
According to the video, how does having lively work chats help remote employees?
· Remote employees learn what tone and style to use.
· Remote employees can send only work-related messages.
· Remote employees can send not only work-related messages.
· Remote employees feel as if they are a part of the office life.
According to the video, how should you behave, when you get a message without a question, but with some information that you should know?
· You should send a voice message.
· Don’t leave it without your reaction.
· You should ask questions.
· Just read it.
According to the video, what does stick to the work hours mean?
· Always check if the colleague, you want to contact, is available.
· Use traditional work day time to communicate with your colleagues on business.
· Always check if the colleague, you want to contact, is online.
· To deal with work problems in the morning.
According to the video, which is correct:
· If you know the chat rules, you will not deal with rude incompetent work chat users.
· You shouldn’t be quick and on time at replying to colleagues’ messages.
· All chat users from work might not know all the basic etiquette rules.
· You don’t need to be professional when dealing with rude work chat users.
According to the video, why should users of work chats look through their tools before using them?
· In order only to know how to search the chat information.
· In order not to ask irritating questions concerning the chat usage.
· In order not to delete information for everyone.
· In order only to know how to send files.
Match the short forms with the full ones.
· As far as I know
· As soon as possible
· Bye for now
· Be right back
· By the way
· For your information
· In my humble opinion
· Talk to you later
· Thank you
Match the short forms with the full ones.
· OK
· Mate
· Just kidding
· Thanks in advance
· Thank you very much
· You are
· You are welcome
· Got to go
· Regards
Match the short forms with the full ones.
· See you
· Later
· Before
· Tomorrow
· Laughing out loud
· Oh, I see
· Roll on the floor laughing
· Please
· Thanks
To indicate that things need to be done really quickly is … .
· ASAP
· BFN
· IMHO
· TTYL
· AFAIK
· TY
· BTW
· FYI
· BRB
Type in the missing word
1. Technological advances, such as Instant messaging (or IM) can help to … productivity and collaboration at work.
2. Users have to look through the …, so as not to bother colleagues with annoying requests.
3. When remote employees are a part of lively discussions full of relevantly emotional messages, they stop feeling isolated or … from the office life.
4. Even if you are aware of all the basic etiquette rules, it doesn’t mean that all of your colleagues are. So, sometimes you have to deal with … . The task here is not to lose face and stay professional anyway.
5. Respect your co-worker’s time, so you can always … your business hours as well, by texting “I see your request, I will deal with it first thing in the morning.”
6. If it’s a voice message, for instance, but you are not available to listen to it – identify the time, when you will do it and … .
7. Only knowing and implementing the ground etiquette rules will always help you to get the most of this … dynamic technology.
What is a way of ending a letter showing your respect for the recipient?
· Rgds
· Cya
· JK
· TIA
· ROTFL
· BRB
· GTG
· YW
· L8r
What phrase introduces some new information, that maybe others need to know?
· FYI
· B4
· L8r
· LOL
· OIC
· ROTFL
· TTYL
· BFN
· BRB
Module 3. Writting In Business Communication
Part 2. Email Communication At Work
According to the text, what indicates your high level of professionalism and readiness to discuss anything?
· Rambling thoughts
· Spelling errors
· Accuracy and absence of grammar and spelling mistakes
· Absence of attached files when you mention, that you have attached some
According to the text, what kind of subject lines impedes fast correspondence and makes it inefficient?
· Concise
· Vague
· Precise
· Direct
According to the text, what should you do if you are not able to write concise efficient email?
· Give up
· Develop this skill, it’s possible
· Delegate this responsibility
· Do not click SEND
According to the text, when is it appropriate to stop using greetings?
· in the first email
· in a chain of emails regarding one business question
· in all emails regarding different business questions
· in all emails
According to the text, why is it important to think carefully in advance what information you are consequently looking for while writing an email?
· To know how to use bullet points
· To organize your writing in a better logical way
· To use correct grammar
· To attach files
Match the halves.
· confirm the date of my arrival – 7th July.
· your quick reply.
· for any inconvenience we have caused.
· to have sent us a wrong order.
· contact me if you have any questions.
· yet how many items we need.
· of the fact that our postal address has changed?
· 20 tickets for the marketing session of the conference.
· a search for companies that manufacture double-glazed windows.
Match the halves.
· to your reply.
· confused our order. When can you correct this mistake?
· us. We want 20 chairs, not 22.
· the delivery service for free.
· a favour by sending your price list in English and French.
· the attached agreement.
· Mr. White, since he is away.
· our business by entering the European market.
· for a designer to refurbish our office.
Match the halves to make sentences.
· for your offer …
· appreciate your quick reply.
· in finding out more about your location.
· to your letter of 1st of February …
· us know about …
· to send us your pricelist?
· concerning the meeting …
· if your company provides the requested service.
· invoice us for transportation?
· the invoice.
Match the halves to make sentences.
· sending us the specification.
· to your email dated 5th April …
· to inform you that …
· receive a global price for …
· behalf of Bermuda Company.
· for your e-mail dated 5th April.
· interested in.
· to send us your specification?
· would be very helpful.
· if you could send information about your product.
Match the halves to make sentences.
· to call.
· advance.
· pleased to be at your service.
· hearing from you soon.
· hear from you soon.
· faithfully,
· yours,
· regards,
· to receiving your reply.
· forward to meeting you soon.
Match the parts, so as to make up the email.
· Outsourcing software support
· Dear Mr Black,
· Thank you for your letter about outsourcing your software support.
· Could you send us your contract terms and specifications. Which software are you using?
· I hope to hear from you soon. Yours sincerely,
· Mark Owen
Match the sentences with the missing words or phrases.
· We ________ delivering the order at our expense.
· I will appreciate having all the necessary delivery information ____________.
· I have to ___________ about bad quality of the phone cases we ordered.
· I have __________ in a PDF file.
· Would you _________ to deposit on arrival?
· Unfortunately, I am able ________ only the opening session of the conference.
· I’d like to draw your attention to the fact that we haven’t __________ our order for 40 of
· Do you mind __________ us for those 40 office chairs, we want to order.
· I need to _____________ with the team lead for the next week.
Match the sentences with their improved versions, appropriate for business writing
· We would appreciate it, if you could answer us in working hours today.
· Would you be able to send us the pricelist?
· We would like to have more details.
· Before confirming whether we could go ahead, we need more information about the terms.
· Would it be possible to send the specifications, as well as the order terms?
· Don’t hesitate to ask me any questions about the order.
· Would you mind sending this information in a PDF file?
· Would it be possible for you to provide the service?
· Look forward to hearing from you.
· I was wondering if you could offer us a discount this time?
To speak or act on behalf of another person or organization is … .
· Represent
· Provide
· Look for
· Do someone a favor
· Expand
· Overcharge
· Sign
· Confuse
· Look forward to
To tell someone, that what was arranged is going to happen is … .
· Confirm
· Appreciate
· Be aware of
· Do a search
· Appear
· Apologize
· Decide
· Book
· Hesitate
When you do something before the important event to have more time on hands is … .
· In advance
· Invoice
· Propose
· Allow
· Arrange
· Attach
· Attend
· Receive
· Complain
Module 3. Writting In Business Communication
Part 3. Grammar Point
Choose the third conditional sentences.
· If it had been the final sale, we would have ordered more.
· If my husband hadn’t worked for the company, we wouldn’t have met.
· If we hadn’t ordered the paper last month, it wouldn’t have been delivered last week.
· What would we done, if we hadn’t got the delivery on time?
· If our HR Manager were in the office today, she would interviewed all the candidates.
Match the halves, so as to make up sentences.
· we wouldn’t have got to the conference on time.
· we won’t get to the conference on time.
· we will repair them.
· we would repair them.
· she would have booked 2 tables.
· she would book 2 tables.
· we would have already started the business project.
· we will start the business project as soon as possible.
Sort the cards.
· If I were satisfied with my salary, I wouldn’t apply for another job.
· I will complain to the manager If I were you.
· If we need this service, we’ll order it.
· I could have a company car, if I needed.
· I might study management, if I worked in HR department.
Sort the cards.
· If you fire an employee, you must be polite.
· I might take a course in engineering, if I fail this one.
· If he does well on his probation period, he would go on working for the company.
· If we ordered the product, we’d keep the discount.
· We’ll ask for a better condition, if the delivery is late.
TEST 1-3
Choose the correct answer. Pay attention to the appropriate First conditional structure:
If I ___ for that company, I ___ to buy a car.
Choose the correct answer. Pay attention to the appropriate First conditional structure:
If I ___ to university, I ___ marketing.
Choose the correct answer. Pay attention to the appropriate First conditional structure:
If the installation ___ included in the price, we ___ the order.
Choose the correct answer. Pay attention to the appropriate First conditional structure:
If we ___ the deadline, we ___ the opportunity.
Choose the correct answer. Pay attention to the appropriate First conditional structure:
We ___ you, unless ___ the situation.
Choose the correct answer. Pay attention to the appropriate Third conditional structure:
If I ___ him in person, we ___ the contract after the conference.
Choose the correct answer. Pay attention to the appropriate Third conditional structure:
If the conference hall ___ available then, we ___ it.
Choose the correct answer. Pay attention to the appropriate Third conditional structure:
If we ___ about the quality of the product we ___ a refund then.
Choose the correct answer. Pay attention to the appropriate Third conditional structure:
If we ___ the deadline, we ___ that opportunity last month.
Choose the correct answer. Pay attention to the appropriate Third conditional structure:
If we ___ the order, we ___ for it.
Choose the correct answer. Pay attention to the appropriate Second conditional structure:
I ___ search for a better company, if I ___ to change my current job.
Choose the correct answer. Pay attention to the appropriate Second conditional structure:
If I ___ the training course now, I ___ for an intern program.
Choose the correct answer. Pay attention to the appropriate Second conditional structure:
If we ___ more information about the product, we ___ particularly interested in it.
Choose the correct option to fill in the gap.
___ is someone who is about to join the company.
Choose the correct option to fill in the gap.
___ are amounts of money that are taken away from your salary.
Choose the correct option to fill in the gap.
___ is constituted by direct and indirect benefits like medical allowance.
Choose the correct option to fill in the gap.
___ is the amount of the employee’s salary after deducting tax.
Choose the correct option to fill in the gap.
___ is about $ 2,000 a month.
Choose the correct option to fill in the gap.
During ___ you may be asked to prepare a self-evaluation.
Choose the correct option to fill in the gap.
I ___ several projects which helped the company to grow significantly.
Choose the correct option to fill in the gap.
I’m going to ask my boss for a pay rise at my next ___.
Choose the correct option to fill in the gap.
I believe that this role would give me the opportunity ___.
Choose the correct option to fill in the gap.
I have completed several training courses where I was able ___.
Choose the correct option to fill in the gap.
I have to do much ___ in my job.
Choose the correct answer. Pay attention to the appropriate Second conditional structure:
If we ___ the invoice now, we ___ to pay for the order.
Choose the correct option to fill in the gap.
If you're ___ you're paid too much for the work you do.
Choose the correct option to fill in the gap.
If you are ___ you are not paid enough for the work you do.
Choose the correct option to fill in the gap.
If you have a lot of experience you have better chances of getting ___.
Choose the correct option to fill in the gap.
In my previous role I ___ excellent leadership skills.
Choose the correct option to fill in the gap.
Procedures tells employees how ___.
Choose the correct option to fill in the gap.
Some companies offer ___.
Choose the correct option to fill in the gap.
Some companies pay their employees ___.
Choose the correct option to fill in the gap.
The salary's not great, but the ___ make up for it.
Choose the correct option to fill in the gap.
Why did you decide ___ during this conference?
Choose the correct variant: Don’t hesitate ______ any questions.
· to asking
· to ask
· ask
· asking
Choose the correct variant: I am writing ______ of Progress Company.
· in behalf
· on behalf
· at behalf
· from behalf
Choose the correct variant: I was wondering ______ information about your product.
· if you could sent
· if you send
· you send
· if you could send
Choose the correct variant: If I ______ to Paris now, I would represent our company there.
· go
· went
· gone
· going
Choose the correct variant: If I hadn’t met him in person, we ______ the contract after the conference.
· wouldn’t signed
· wouldn’t have signed
· wouldn’t having signed
· wouldn’t have sign
Choose the correct variant: If the invoice ______ correct, I will confirm the purchase.
· will
· is
· had been
· was
Choose the correct variant: If the technical support service was included, we ______ an order.
· would place
· would have placed
· will place
· would have place
Choose the correct variant: If we ______ our business next year, there will be salary increases.
· expanding
· had expanded
· expanded
· expand
Choose the correct variant: If we ______ the opportunity, we won’t be able to expand.
· had lose
· lose
· lost
· had lost
Choose the correct variant: If we had confirmed the order, we ______ for it.
· would have pay
· will pay
· would paid
· would have paid
Choose the correct variant: If we had signed the contract then, we ______ the business project.
· would already started
· would have already started
· will have already start
· would already starting
Choose the correct variant: If we hadn’t complained about the quality of the product, we ______ a refund then.
· wouldn’t gotten
· wouldn’t have got
· won’t get
· wouldn’t got
Choose the correct variant: If you ______ me a favor with the delivery, I wouldn’t have confused the address details.
· have done
· have doing
· had do
· had done
Choose the correct variant: If you ______ more, I will reduce the price.
· had order
· ordered
· order
· had ordered
Choose the correct variant: If you didn’t spend so much money on development, your company ______ so prosperous.
· wouldn’t be
· wouldn’t
· won’t be
· wouldn’t have be
Choose the correct variant: If you hadn’t overcharged me, I ______.
· wouldn’t have complained
· won’t have complained
· won’t complain
· wouldn’t had complained
Choose the correct variant: If you wish to have all the rights to these books, there ______ a contract.
· will
· will be
· would
· could
Choose the correct variant: Thank you ______ advance.
· to
· in
· at
· on
Choose the correct variant: We _______ your quick reply.
· would appreciated
· will appreciated
· would have appreciate
· would appreciate
Choose the correct variant: We look ______ to meeting you soon.
· forward
· forwarded
· at forward
· forwarding
Choose the correct variant: We look forward ______ from you soon.
· hearing
· to hear
· in hearing
· to hearing
Choose the correct variant: We would like ______ a global price for the order.
· to receiving
· receive
· to receive
· receiving
Choose the correct variant: We’ll take it if you ______ the next week delivery.
· guarantee
· will guarantee
· guaranteed
· had guaranteed
Choose the correct variant: With reference ______, we need to confirm the following.
· in you letter
· you to letter
· your letter
· to your letter
Choose the correct variant: Would it be possible ______ us your pricelist?
· to sending
· to send
· send
· to sent
Choose the correct word/expression to fill in the gap.
"I am paid ... for my work”.
· further education
· insurance
· a small wage
· colleagues
Choose the correct word/expression to fill in the gap.
Andy's very ... - if he says he'll do something, he'll do it.
· available
· know-how
· reliable
· insurance
Choose the correct word/expression to fill in the gap.
He has a good working relationship with ... .
· retirement
· further education
· trial period
· colleagues
Choose the correct word/expression to fill in the gap.
He has never demanded raise in ... or better working conditions.
· a long-term job
· big perk
· salary
· trial period
Choose the correct word/expression to fill in the gap.
How can we encourage employees to be more ... ?
· flexible
· experienced
· insurance
· retirement
Choose the correct word/expression to fill in the gap.
I have ... for you.
· experienced
· flexible
· colleagues
· a long- term job
Choose the correct word/expression to fill in the gap.
I have to work every day. It's ... , right?
· a full- time job
· experienced
· reliable
· flexible
Choose the correct word/expression to fill in the gap.
I remember my first ... for a job well-done.
· reliable
· experienced
· job
· big perk
Choose the correct word/expression to fill in the gap.
I wouldn't work for them if they paid me twice ... .
· a full-time job
· a small wage
· my current salary
· flexible
Choose the correct word/expression to fill in the gap.
It is necessary to share knowledge through ... .
· experienced
· retirement
· salary
· know-how
Choose the correct word/expression to fill in the gap.
Karsten's a very ... manager.
· know-how
· salary
· retirement
· experienced
Choose the correct word/expression to fill in the gap.
Management authorized ... to honor good work.
· job
· a small wage
· paid leave
· trial period
Choose the correct word/expression to fill in the gap.
My schedule is ... - I could arrange to meet with you any day next week.
· insurance
· trial period
· flexible
· a long- term job
Choose the correct word/expression to fill in the gap.
Nobody sells him ... first year.
· a long-term job
· my current salary
· insurance
· retirement age
Choose the correct word/expression to fill in the gap.
Our company has ... scheme our employees.
· job
· colleagues
· an in-house training
· retirement age
Choose the correct word/expression to fill in the gap.
The company offers a generous ... that includes private healthcare.
· a long- term job
· colleagues
· benefits package
· my current salary
Choose the correct word/expression to fill in the gap.
We will let you know about any ... at the branch.
· available jobs
· experienced
· retirement
· reliable
Choose the correct word/expression to fill in the gap.
What is the normal ... in this country?
· retirement age
· further education
· colleagues
· a small wage
Choose the correct word/expression to fill in the gap.
Your ... is three months.
· reliable
· trial period
· benefits package
· a long- term job
Choose the right verb form to fill in the gap.
A new plant ... last year.
· were opened
· to open
· was opened
· open
Choose the right verb form to fill in the gap.
A new supermarket ... this year.
· be built
· was built
· build
· is built
Choose the right verb form to fill in the gap.
AvtoVAZ factory ... the largest car manufacturer in Russia last year.
· were
· was
· are
· will be
Choose the right verb form to fill in the gap.
Design department ... new products now.
· was invented and developed
· invented and to developed
· is invented and developed
· invents and develops
Choose the right verb form to fill in the gap.
He ... the money that he needs to live on.
· is paid
· was paid
· paid
· pay
Choose the right verb form to fill in the gap.
He ... the money that you need to live on.
· is paid
· was paid
· paid
· pay
Choose the right verb form to fill in the gap.
He joined the Volvo, where he ... as the design director in 2005.
· was served
· served
· serve
· will serve
Choose the right verb form to fill in the gap.
He left because there ... a lack of opportunity for promotion.
· is
· will be
· was
· be
Choose the right verb form to fill in the gap.
I ... by the first company I applied to.
· hire
· hired
· was hired
· is hired
Choose the right verb form to fill in the gap.
I ... university in the mid-90s.
· is finished
· finished
· will finish
· was finished
Choose the right verb form to fill in the gap.
In 1966 the new AVTOVaz car factory ... on the left bank of the Volga River opposite the town of Zhiguli.
· will build
· is built
· was built
· built
Choose the right verb form to fill in the gap.
It ... as VAZ.
· was
· were
· named
· was named
Choose the correct word/expression to fill in the gap.
Mark broke his leg yesterday, so he’s taken ... .
· big perk
· sick leave
· paid leave
· an in-house training
Choose the right verb form to fill in the gap.
Mattin ... the updated logo of "AvtoVAZ" at the "Auto World" international exhibition last year.
· introduce
· has introduced
· is introduced
· introduced
Choose the right verb form to fill in the gap.
Please ... in your name, age, and occupation.
· fill
· is filled
· are filled
· filled
Choose the right verb form to fill in the gap.
She ... for a job with an insurance company.
· applied
· will apply
· is applied
· apply
Choose the right verb form to fill in the gap.
She filled in the application form and ... for an interview.
· went
· go
· is went
· will go
Choose the right verb form to fill in the gap.
The company ... by Lada Auto Holding.
· owned
· is owned
· owns
· own
Choose the right verb form to fill in the gap.
This site ... now the world's third largest motor manufacturing complex.
· is
· to be
· was
· had
Choose the right verb form to fill in the gap.
We ... a lot of difficulty in selling our house last year.
· was
· is experienced
· experienced
· experience
Find the synonyms.
· to look for
· an opportunity
· to conduct
· a job
· to carry out
· a chance
· an employment
· to hunt
· to deal with
· to be in charge of
Find the synonyms.
· to pursue
· to supervise
· to be engaged
· to launch
· to start
· to follow
· to be in charge of
· to carry out
· to be involved
· to furnish
Find the synonyms.
· to submit
· to handle
· to seek
· to provide
· to deal with
· to be involved
· to furnish
· to hunt
· to send in
· to look for
Match the words and their meaning.
· a department that invents and develops new products
· a department that deals with the company’s accounts
· a department that hires new employees and organizes training
· money that the government pays to unemployed people who are looking for a job
· Chief Executive Officer (CEO)
· Finance Department
· Human Resources (HR) Department
· an employer
· Research and Development (R&D)
· unemployment benefit
Match the words and their meaning.
· an organization that produces or sells goods or services in order to make a profit
· the qualification given to a student after he or she has completed his or her studies
· to be paid the money that you need to live on
· to go to a meeting in which someone asks you questions to see if you are suitable for a job or course
· a company
· to earn a living
· a degree
· to apply for a job
· an employer
· to go for an interview
Match the words and their meaning.
· the possibility of doing something
· a letter that you write to a company when you are applying for a job
· a written description of the previous work of someone
· a form that you complete in order to apply for a job, a place on a course, etc
· a CV (curriculum vitae)
· an application letter
· a degree
· an opportunity
· the experience
· an application form
Match the words and their meaning.
· the process of getting knowledge or skill from doing, seeing, or feeling things
· someone who is paid to work for someone else
· a person, company, or organization that employs people
· a person or an organization that buys a product or service
· a customer
· the experience
· unemployment benefit
· a company
· an employee
· an employer
Match the words and their meaning.
· to receive money as payment for work that you do
· to employ someone to do a job
· to search for something or someone, e.g. a job
· to request something, usually officially, especially in writing or by sending in a form
· to earn a living
· to look for
· to apply for a job
· to earn a lot of money
· to go for an interview
· to fill a vacancy/post/position
What does the abbreviation AFAIK, used in texting messages, stand for?
· As friendly as I know
· As far ambitious I know
· As far as I know
· Aiming for ambitions I know
What does the abbreviation ASAP, used in texting messages, stand for?
· As appreciated
· As soon as possible
· As soon appreciated
· As safe as possible
What does the abbreviation FYI, used in texting messages, stand for?
· For your information
· Friendly information
· For your income
· Friends you and I
What does the abbreviation IMHO, used in texting messages, stand for?
· In my honest overwork
· I am honestly overloaded
· I am having overwork
· In my humble opinion
What does the abbreviation TIA, used in texting messages, stand for?
· That’s I am
· That I appreciate
· Thanks in advance
· Thanks, I appreciate
