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Many travelers want luxury, they want to feel_____
· postponed
· promoted
· pampered
The more stars, the higher the quality and the wider_________
· facilities
· the range of services
· comforts
Canned and frozen foods are … foods because they are ready to serve with a minimum amount of preparation.
· convenience
· spoiled
· purchased
Buying large quantities of food and beverages can be very … for the catering department.
· appropriate
· profitable
· sufficient
We ___ satisfy your needs at any moment.
· could
· can
· may
Foodservice for special events or under special circumstances is called … .
· butler
· a la carte
· catering
Find the synonyms for the word “courtesy”
· asperity
· severity
· politeness
Most restaurants obtain price … from one or more sellers (also called vendors).
· quotations
· convenient
· withdraw
In many restaurants, the receiving clerk is also … .
· the storekeeper
· purchaser
· seller
The … of guests at the table is determined by the protocol.
· placement
· cutting down
· meeting
A … is a formal dinner for a large group of people.
· meeting
· gathering
· banquet
An inventory is also one of the methods for preventing … from the restaurant’s supplies.
· shortages
· reveal
· pilferage
She will make an order if she ___ given the menu.
· will be
· is
· are
________ I have your phone number?
· Shall
· Do
· Can
An issue form is usually signed both by the steward and the individual who … them.
· withdraws
· reveals
· weighs
In large cities, there are … merchants who specialize in supplying restaurants.
· steward
· wholesale
· retail
Large restaurants ordinary have walk-in … .
· items
· refrigerators
· tiles
Guest ______include parking, fitness room, two restaurants and a bar.
· provisions
· amenities
· equipment
The largest and most important is … foods: these include meat, poultry, fish, fresh vegetables, etc.
· prepared
· perishable
· pre-cooked
Banquet waiters’ … are not paid by individual diners but are included as part of the fee.
· help
· tips
· lockers
I know the woman ___ is standing there.
· who
· which
· she
If you ___ the bill now, we'll return 5 percent to your credit card.
· pay
· will pay
· have paid
There is a constant need of items such as cleaning supplies, kitchenware, dishes, glasses, … , napery and uniforms.
· agents
· napkins
· flatware
Foodservice can be provided by an outside organization for a fixed fee or a percentage of the … .
· income
· salary
· dispense
The fact that restaurants is buying in … ordinary gives it a price advantage over the individual family purchaser.
· bulk
· pilferage
· yield
The appetizers are served …..
· at the beginning of the meal
· at the end of the meal
· between main course and desserts
Before the banquet has started the manager makes … purchases of the products for the banquet.
· bulk
· rare
· modest
When the meal is a hot one, it is sometimes delivered to the airline frozen or chilled and may then be heated in ... in the … .
· ovens/galley
· ovens/range
· ranges/facility
The simplest kind of catering involves preparation of a … food.
· hot
· specialty
· spoilt
Meat dishes are …..
· frankfurters boiled tongue escalope
· shrimps herring salmon
· stewed mushrooms beans stewed cabbage
«There are _______ pancakes on the plate»
· some
· anything
· any
«They have set tables ______________»
· myself
· herself
· themselves
The continental breakfast is______at the restaurant each morning from 7 a.m. till 10 a.m
· kept
· offered
· served
All areas in the restaurant must be kept … clean.
· scrupulously
· rapidly
· carefully
The storeroom should be cool to retard … .
· inventory
· weighs
· spoilage
_______________is a meeting of members of a business or professional group, such as scientists, dentists, booksellers or language teachers.
· banquet
· networking
· convention
The events may … from weddings to birthday parties.
· range
· save
· remote
Still another form of foodservice is so called … .
· concession
· convenience
· insertion
These are chambermaids, ________, restaurant staff who usually receive tips.
· cooks
· bellmen
· managers
The banquet … is in charge of the banquet.
· Waiter
· manager
· operator
Guests with children are sometimes provided with
· bedrooms
· playrooms
· toilets
The main function of the food and beverage service is to provide ___ for the restaurant or room service.
· bottles
· provisions
· dishes
The function of hospitality industry is to provide tourists with:
· accommodation
· food and drinks
· music
I would like ___ an order.
· make
· to make
· made
In smaller communities, the buyer may have to purchase from … merchants.
· storekeeper
· wholesale
· retail
Large establishments may employ one or two … agents.
· purchasing
· purveyors
· staple
Any … must have good knowledge of food, market conditions and the capabilities of the kitchen and the stuff.
· storekeeper
· purchaser
· steward
The word …. means a list of dishes with prices served in the restaurant or café.
· main course
· menu
· appetizer
The banquet kitchen … must work closely both with the executive chef and with the sales and management personnel.
· waiter
· headwaiter
· chef
An assistant waiter who clears away dirty plates and cutlery, offers bread and water to guests
· caterer
· busboy
· bartender
Banquets differ according to the … of the event.
· place
· volume
· scope
Another category, which can be bought in bulk, consists of … foods.
· perishable
· convenience
· staple
The manager informs the … about the specifics of organizing and holding a specific banquet.
· guest
· customer
· Owner
The banqueting services bring large … to hotels and restaurants all year round.
· expenditures
· costs
· revenues
The selection of a banquet hall is important, but does not play such a big role as at a buffet or banquet … .
· holding
· meeting
· event
Guests with babies are usually provided with
· changeable clothes
· nappy-changing facilities
· paper napkins.
«Ice cream _______every day».
· serve
· is serving
· is served