Modern Communications in Management. Синергия. ✅ Ответы на ИТОГОВЫЙ ТЕСТ. На отлично!
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______________________ philosophically grounded in the belief that good communication is essential to building trust, gaining commitment, and inspiring and uniting people to work together to accomplish a common purpose
· communicating with candor
· non routine communication
· communication champion
· communication channel
_________________________gives a flow of information among members
· working from anywhere
· ethical communication
· chain communication network
· channel
_______________is as important as the message itself.
· when to use rich channels of communication
· when to use electronic channels of communication
· the 5 ps
· the selection of communication channel is....
______________is the process by which information is exchanged and understood by two or more people
· manager communication
· routine communication
· communicating w candor
· goal of manager communication
_____________involves establishing credibility, building goals on common ground, making your position compelling to others, and connecting to others on an emotional as well as rational level
· "we are prevail! we are Virginia tech."
· rich channel of communication
· the correct use of language
· the art of persuasion
____________enables a manager to determine whether the employee correctly interpreted the message
· the 5 Ps
· manager communication
· feedback
· components of communication
A process by which meanings are exchanged between persons through a common system of symbols and/or sounds
· collaboration
· language
· communication
· feedback
anything that interferes with the reciever understanding the message is called___________________
· feedback
· noise
· channel
· encoding
Communication going downward from managers to employees is ______________ diagonal communication
· downward communication
· verbal intonation
· lateral communication
Converting a message into symbols like gestures or written, spoken is ________________
· communication
· encoding
· feedback
· noise
Different working hours, langauge barriers, different cultural norms are _____________
· classification of communication methods
· factors affecting complexity of communication
· main goal of controlling comms
· performance reports
encoding, formulating a message, selecting a communication channel, decoding, and feedback are ____________
· communicating w candor
· how to be an active listener
· components of communication
· communication channel
How can the words “Interactive, Push, Pull” be referred to collectively
· communication process elements
· classification of communication methods
· main goal of controlling communication
· communication
How can the words “Problem solving, teamwork, listening” be referred to collectively
· communication
· greatest threat to projects
· noise
· most important non-technical skills
Informal public meetings where info can be relayed, issues can be discussed, or employees can be brought together to celebrate accomplishments are __________________
· grapevine
· symposium
· Town Hall meeting
· roundtable
Jargon is______________
· specialized terminology or language that members of a group use among themselves
· disregarding rational thinking and instead making emotional decisions
· deliberate manipulation of information to make it appear more favorable to the receiver
· cognitive barrier
Status, Progress, Forecasts are_____________________
· enterprise process
· performance reports
· financial and accounting information
· suggestions for improvement
Stigma of working from home lifted, it can be intrusive because home life and work are merged implies __________________________
· chain comm network
· choosing the right media
· working from anywhere
· decoding
the 5 Ps are about ________________
· when to use electronic channels of communication
· how are managers sense-givers
· how to give more effective presentations
· when to use rich channels of communication
The feature of how well this method conveys interpersonal warmth is called _______________
· interpersonal warmth
· interpersonal communication
· formality
· complexity capacity
The feature of this method that allows the message to be easily browsed or scanned for relevant information is called ______________________
· encoding ease
· confidentiality
· scanability
· formality
The situation when one person tells everyone is called ____________________________
· encoding ease
· feedback
· wheel communication network
· ethical communication
The variety of patterns of vertical and horizontal flows of organizational communication is ____________________
· workplace socialization
· interpersonal communication
· communication networks
· organizational communication
What are sender, reciever, message, media, noise?
· performance reports
· classification of communication methods
· communication process elements
· noise
Workplaces that have few physical barriers and enclosures are __________
· informal communication
· open workplaces
· cost
· social media
