💯 Modern Communications in Management [Тема 1-4] — ответы на тесты Синергия / МТИ / МосАП

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Modern Communications in Management

• Введение в курс
• Тема 1. Communication as an activity
• Тема 2. Cross-cultural communication
• Тема 3. Written Academic Communication
• Тема 4. Strategic Management
• Заключение
• Анкета обратной связи
• Итоговая аттестация

… communication style is hostile, threatening, and comes from a place of wanting to win at all costs

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Passive
• Aggressive
• Passive-aggressive
• Assertive

… implies pronouncing some words, phrases, sentences with some meaning

Тип ответа: Текcтовый ответ

… implies understanding the differences among people from other countries and societies

Тип ответа: Текcтовый ответ

… is a degree of competition among existing firms.

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Industry rivalry
• Threat of substitutes
• Barriers to entry
• Competitive advantage

... is a general term for discussion and speech

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Literacy
• Discourse
• Communication
• Report

… is NOT a function of academic language.

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Research
• Exposition
• Clarification
• Conclusion

… is the process of setting goals, procedures, and objectives in order to make a company or organization more competitive

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Strategic implementation
• Strategic management
• Academic management
• Operational management

A stage of cross-cultural development is …

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Openness
• Culture’s impact on business
• Strategic implementation
• Ethnocentrism

A type of non-verbal communication is …

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Tone
• Eye contact
• Language
• Letters

An element of cross-cultural communication is …

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• body language
• awareness
• individualism
• visuals

Choose two questions that you might keep in mind when analyzing and discussing your results (Choose 2 correct answers):

Тип ответа: Множественный выбор • с выбором нескольких правильных ответов из предложенных вариантов

• How do your results relate to previous reasearch?
• Why is your study important?
• What are the strengths and weaknesses of the study?
• What evidence do you still missing?

In the … section you should account for your results in an objective manner, without interpreting them

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Introduction
• Conclusion
• Results
• Discussion

In this part of your essay or paper you should fulfill your aim and account for what you have found in your study

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Abstract
• Conclusion
• Introduction
• Discussion

Match each word with its definition:

Тип ответа: Сопоставление

• A. Feedback
• B. Receiver
• C. Encoding
• D. Message
• E. the idea that the receiver confirms to the sender that he or she has received the conveyed message, and understood it
• F. the person who is last in the whole chain of command and for whom the message is encoded and sent by the sender
• G. implies converting information into a particular form
• H. something that is communicated

Match the instructions with types of academic writing:

Тип ответа: Сопоставление

• A. 'analyze', 'compare', 'contrast', 'relate', and 'examine'.
• B. critique', 'debate', 'disagree' and 'evaluate'.
• C. 'argue', 'evaluate', 'discuss', and 'take a position'
• D. 'identify', 'report', 'record', 'summarize' and 'define'.
• E. Analytical
• F. Critical
• G. Persuasive
• H. Descriptive

Match the letter of the SWOT abbreviation with the word that it denotes:

Тип ответа: Сопоставление

• A. ‘S’ of SWOT
• B. ‘T’ of SWOT
• C. ‘W’ of SWOT
• D. ‘O’ of SWOT
• E. strengths
• F. threats
• G. weaknesses
• H. opportunities

Match the stage with its description:

Тип ответа: Сопоставление

• A. Strategy implementation
• B. Strategy control
• C. Organizational analysis
• D. Strategy formation
• E. During this phase, the allocated resources are placed into action based on their roles and responsibilities
• F. Evaluate the effectiveness of implemented strategies using defined metrics
• G. Examine, understand, and codify what internal and external forces affect their business and goals
• H. Develop strategy, outlining how the company will achieve its goals and how

Match the term with its definition:

Тип ответа: Сопоставление

• A. Ethnocentrism
• B. Polychronic
• C. Uncertainty avoidance
• D. Individualism
• E. the view that a person’s own culture is central and other cultures are measured in relation to it
• F. “many times” — people can do several things at the same time
• G. how much uncertainty a society or culture is willing to accept
• H. the degree to which a culture tends to put individual needs ahead of group or collective needs

Put in the correct order:

Тип ответа: Сортировка

• 1 an external assessment
• 2 includes sizing up
• 3 the competition, analyzing
• 4 market trends, and
• 5 evaluating the impact
• 6 of technology on the
• 7 performances of an organizaion

Put the words in order to make a sentence:

Тип ответа: Сортировка

• 1 cross culture is a concept
• 2 that recognizes the differences
• 3 among business people of
• 4 different nations, backgrounds
• 5 ethnicities, and the importance
• 6 of bridging them

Put the words in the correct order to form a sentence:

Тип ответа: Сортировка

• 1 competitive advantages depend
• 2 on different factors like
• 3 the availability of resources
• 4 the size and sophistication
• 5 of the market or the type
• 6 of strategic networks

Put the words in the correct order to form a sentence:

Тип ответа: Сортировка

• 1 strategy formation
• 2 creates strategy to
• 3 design new businesses
• 4 and organizations
• 5 to carry out
• 6 those businesses

Put these parts of the IMRaD structure in order :

Тип ответа: Сортировка

• 1 Introduction
• 2 Methods and Materials
• 3 Results
• 4 Discussion

Read the case study and select the correct answer (there is only one correct answer): … discourse is generally associated with business and the workplace. It includes more specialized terminology, with vocabulary specific to the topic at hand. … discourse requires a somewhat more elevated style of speech, focusing on professionalism and respect in a work environment. Question: What type of discourse is meant here?

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Formal
• Adademic
• Common

Read the case study and select the correct answer (there is only one correct answer): For the past few months you’ve been working on implementing a new strategy across several departments. For the first couple of weeks, everything was fine and the team work was great – everyone knew what they were doing, all the goals and responsibilities were clear. But now it seems that all the deadlines are going to be missed. You’re trying to figure out what went wrong and fix it. What step of strategy implementation did you miss?

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Goal setting
• Determining roles and responsibilities
• Providing continued support and monitoring progress regularly

Read the case study and select the correct answer (there is only one correct answer): In some cultures, what counts most is self-realization. Initiating alone, sweating alone, achieving alone — not necessarily collective efforts — are what win applause. In other cultures, group goals take precedence over individuals’ goals. Rather than giving priority to “me,” the “us” identity predominates. Of paramount importance is pursuing the common goals, beliefs, and values of the group as a whole. Question: Manifestation of which culture dimension is described here?

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Power
• Individualism
• Long-term orientation

Read the case study and select the correct answer (there is only one correct answer): One of your colleagues is presenting a new strategy, outlining the steps he’s carried out on his way to develop it: goal setting, strategy formation, project planning. Something is missing from his steps. What is it?

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Strategy implementation
• Organizational analysis
• ROI calculation

Read the case study and select the correct answer (there is only one correct answer): The first benefit of … communication relates to retention. When a reader takes in information in a … format, there is a greater likelihood that they will create a long-term memory associated with it. The second benefit of strong … communication is that it supports reading comprehension and memory at the time the material is being consumed. Question: What type of communication is meant here?

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Visual communication
• Verbal communication
• Non-verbal communication

Read the case study and select the correct answer (there is only one correct answer): You are leading tough negotiations with your foreign colleagues. You feel that you’re losing ground and tensions start to rise. Everyone wants to finish and go home as soon as possible but you still haven’t come to any conclusion. Sometimes it feels as if you’re speaking a completely different language even though you’re all fluent in English. Question: Is there anything else you can do in this situation?

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• We should just end collaboration with these people – it’s impossible to reach agreement with them so there’s no point in contunuing the conversation.
• You’re an expert negotiator so you just need to keep pushing until they see your point and agree to your terms.
• It would be the most useful to focus completely on the speaker and give them your full attention. You might learn something new and make progress.

Read the case study and select the correct answer (there is only one correct answer): You have written an essay for one of your courses, but your professor has returned it to you with a note that it is not “university-level” and that you need to work on your structure. Question: What do you need to change in your essay?

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Be more analytical – re-organize facts and information, name the relationships and create categories.
• Find other facts and information to present in the essay, instead of the ones you already have.
• Think of your life experiences that relate to the topic and provide them as evidence for your arguments.

Read the case study and select the correct answer (there is only one correct answer): Your friend is getting ready for an important job interview and comes to you for recommendations. He is typically shy and closed-off but very experienced and could definitely bring value to the company he’s applying for. What would you recommend, how should he prepare for the interview?

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Let your experience speak for itself. If they don’t understand from your CV that you could be very valuable for the company, then this position is not for you. Short answers to the interviewer’s questions are completely okay, too.
• Before the interview, focus on feeling confident – this will help your face and posture look confident as well. During the interview, try to angle yourself towards the person – this way they’ll engage with you more – and maintain eye contact.
• You don’t really need to prepare much. You’re very experienced, you just need to dress sharply and sound confident and loud to prove to the interviewer that you’re smarter than them.

ROI stands for …

Тип ответа: Текcтовый ответ

Something you should definitely do when communicating cross-culturally:

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Make jokes
• Avoid slang
• Speak fast
• Talk a lot

The … model implies that there is only one logical way to perform tasks

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• socio-technical
• rational
• natural
• cognitive

The 7 C’s of communication are …

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• a set of guidelines for efficient written and spoken communication
• what prevents us from correctly getting and accepting the messages
• how we communicate information and create experiences
• interactive communication involving two people or more

These elements could also be considered a part of IMRaD structure… (choose 2 correct answers)

Тип ответа: Множественный выбор • с выбором нескольких правильных ответов из предложенных вариантов

• Aim
• Abstract
• Research questions
• Proposal

This type of writing provides the reader with specific information and direction to perform a task.

Тип ответа: Одиночный выбор • с выбором одного правильного ответа из нескольких предложенных вариантов

• Instructional
• Informational
• Transactional
• Persuasive

Types of visual communication are … (choose 3 correct answers)

Тип ответа: Множественный выбор • с выбором нескольких правильных ответов из предложенных вариантов

• Images
• GIFs
• Animations
• Articles