Работа по английскому

Из списка предлагаемых профессионально ориентированных ситуаций выбрать интересующую и самостоятельно составить по ней деловое письмо на английском языке с учетом всех особенностей написания подобного письма.

1. You are in active search for a new job. You would like to send your resume to a small company, producing and packaging dairy food products, such as cheese, yoghurts, condensed milk, etc. Write a letter of application, explain why you are seeking for the job in this company and ask for the possibility of a job interview.
2. A customer of the software company you work for has written to complain that the anti-virus program that was ordered doesn’t work. The customer is now requesting a refund. For an extra challenge, write a letter in which you can give a refund.
3.  A customer of the software company you work for has written to complain that the anti-virus program that was ordered doesn’t work. The customer is now requesting a refund. For an extra challenge, write a letter in which you can’t give a refund.