Учебные письма на английском (139)

№1

write a letter of complaint

· Your department has recently moved to a new building. You are not satisfied with the way the removal company dealt with the move of your furniture and equipment and have decided to write a letter of complaint to the removal company about it.

· Write a letter to the removal company, including the following information:

· details of the move and what was moved

· what was unsatisfactory

· what you had expected from the company

· what you expect to happen now.

Write your answer in 200-250 words.

№2

write a letter of apology

· You work for an employment agency. The following is part of a letter you have received from a customer:

The temporary administrative assistant you sent us was totally unacceptable. I certainly will not be using your agency again when I

need temporary staff.

· Write a letter to the customer:

· apologising for having sent the unsatisfactory temporary worker

· giving reasons for what happened

· explaining why what happened was exceptional

· offering some sort of compensation to the customer.

Write your answer in 200-250 words.

№3.

FINAL letter

The company you work for has recently been experiencing problems. Your line manager has asked you to contact a firm of consultants with a view to contracting them to assist your company.

Write a letter to the firm of consultants

•giving some information about your company

•describing the strengths of your company

•outlining the problems your company has been experiencing

•suggesting arrangements for a visit to your company by the consultants.

Write your answer in 200-250 words.

№4

e-mail/memo

You are a director of a manufacturing company. A foreign delegation will soon be visiting the company. You are responsible for

supervising arrangements for the visit.

· Write a memo to the office manager of your company:

· saying when the delegates will arrive

· explaining what he should show them

· telling him the arrangements for lunch.

Write 40-50 words.

You are a sales manager and you want to arrange a meeting with your team at the end of the month.

· Write an email to your team:

· explaining the purpose of the sales meeting

· saying how they should prepare for the meeting

· telling them what they should do if they cannot attend.

· Write 40-50 words.