Работа по английскому

Task 2: Writing Business Letters

Write 5 business letters following the formats and contexts specified below. Please save your output as 1 PDF file only (containing 5 pages for the 5 letters), and attach it here in the MS Teams assignment on or before June 27, 2021 (Sunday) until 11:59pm:

Complaint letters. The key to these types of letters is to demonstrate that you are displeased without being over-the-top angry. Suggest how the receiver of the letter might correct the situation.

CONTEXT: You are to write a complaint letter to an online seller for the professional books you have ordered. These books intended for the teachers under your supervision are found to be defective in the printing and binding.

Adjustment letters. This is a response to a complaint letter. The point is to be humble in the response and to offer potential solutions. You want to avoid burning bridges and instead use your response as a relationship-building tool.

CONTEXT: You are to write an adjustment letter addressed to the parents who have complained due to conflict of schedule in the students’ synchronous online classes.

Memos Often used to spread important news and directives inside a company, the point with memos is to be fast and to be direct to the point with your communications.

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